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Windows Troubleshooting - Garbage from previous Install/Uninstall

Garbage from a previous install or uninstall is preventing the installation process from working properly.

• See Microsoft Help and Support article to get Windows clean up utility -

http://support.microsoft.com/kb/290301

i. Download Microsoft – Windows Installer Clean Up Utility

http://download.microsoft.com/download/e/9/d/e9d80355-7ab4-45b8-80e8-983a48d5e1bd/msicuu2.exe

ii. Save the file to your Desktop.

iii. Double click the msicuu2.exe file to install it on your computer.

• Remove Mobilink Lite Registry

i. Click Start Button | All Programs | Windows Installer Clean Up | Allow

ii. Select Mobilink Lite software and Remove

iii. Exit

• Restart computer

• Insert Novatel Device – AutoPlay should pop up and all you to Install/Run Mobilink Lite