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Windows Troubleshooting - Error 2738

Error Message: "The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2738."

 Issue: Vista for some reason doesn’t register VBScript by default.

 Resolution:

 Vista 32bit

  • What you have to do is first of all find location of vbscript.dll. Usually in C:\Windows\System32, but may changes dependant on your version.
  • Next you need to go to start -> accessories and the right click on command prompt and click "run as administrator",
  • next type "cd C:\Windows\System32" (replace the dir if its different for you)
  • then type "regsvr32 vbscript.dll". 
    It should then confirm that vbscript has been registered and everything should work.

 Vista 64bit

  • Find location of vbscript.dll. Usually in C:\WINDOWS\SysWOW64, but may changes dependant on your version.
  • Next you need to go to start -> accessories and the right click on command prompt and click "run as administrator"
  • next type "cd C:\WINDOWS\SysWOW64" (replace the dir if its different for you)
  • then type "regsvr32 vbscript.dll". 
    It should then confirm that vbscript has been registered and everything should work.