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Installation Instructions: Mac OS X (Tiger) with Novatel Wireless Drivers for 3G modems-3.0.13


The following describes how to connect to the Internet using a Novatel Wireless 3G modem and an Apple® computer running: Macintosh OS X v10.4.1 or greater.

Instructions and screenshots have been done with Tiger. Leopard instructions and screenshots are different and covered in another document.


Before you can connect to service provider with a Novatel Wireless modem, you will need the following:

  • An active account with a service provider with activated SIM card
  • A Novatel Wireless modem from same service provider (or not Network SIM card locked)
    • PC Card Models - U730, U740
    • ExpressCard34 Models - XU870, X950D
    • USB Models - MC930D, MC935D, MC950D, MC990D, MC996D, MC998D
    • MiFi Models - MiFi2352, MiFi2372
  • An Apple®: computer with the appropriate device interface (PC Card, ExpressCard34 or USB)
  • Configuration information from your service provider, including your username, password, APN, and DNS addresses
Setting Up Your Equipment
  1. Power on your Apple®::computer.
  2. Close all open files / applications because you will need to reset your computer to complete installation.
  3. Download
  4. Unzip the file and run the installer package - 3G_Drivers_v3.0.13-PS.pkg
  5. Installation Steps

    Picture License

    Package Agreement
    Select Destination, Installation Type,... when Install completed successfully | Restart
    install succeeded
  6. Insert the modem into the computer.
Setting Up the Network Connections

In this section, you will configure the modem network connection settings.

    1. Make sure the card is completely inserted.

      If your computer has this Icon on the the desktop CD icon , Eject by dragging to the Trash. eject trash icon

    2. Select System Preferences from the Apple (Apple menu) menu.

System Preferences menu

    1. Click the Network button in the System Preferences window.

      System Preferences window

    2. In Network | Show - Select Novatel Wireless HSDPA or HSUPA Modem

      Click '+' to add


    3. Now create a configuration. Enter the APN for your service provider in Telephone Number Field. Leave the Account Name and Password field blank.



    1. In the Network window, select Modem to configure Modem to use HSDPA Support drivers.

Pick Modem

Opening an Internet Connection

Click the Phone icon in the Menu Bar and select Connect

Open an Internet Connection

While connecting the status will show in Menu Bar


Open Network Preferences and select Novatel Wireless device, configuration and click Connect.

Surfing the Internet

Once you are connected to the Internet, you can use any Internet application, such as Safari, Firefox, Mail, and iChat, to surf the Internet, check email, and connect using VPN, etc.

Disconnecting From the Internet

To disconnect from the Internet, click the Phone icon in the menu bar and select Disconnect.


You can also disconnect by clicking the Disconnect button in the Internet Connect application as shown above.

Uninstalling the Novatel Wireless Modem Software

To remove Novatel Wireless Modem files from your machine, delete the following files (requires Administrator permissions):


Troubleshooting Information

The State of the LED on your modem is a great troubleshooting aid to determine the operating state of your modem. Below are LED State tables for the 9xx, 8xx and 7xx modem families.

9xx Products

9xx LED States

8xx Products

8xx LED States

7xx Products

7xx LED States