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Installation Instructions: Mac OS X (Snow Leopard) with Novatel Wireless Drivers for EVDO modems-3.0.13

The following describes how to connect to the Internet using a Novatel Wireless 3G modem and an Apple® computer running: Macintosh OS X v10.6

These drivers are applicable to Mac OS X 10.4.1 and greater, but setup is different. Instructions for Leopard and Tiger computers are covered in another document.


Before you can connect to service provider with a Novatel Wireless modem, you will need the following:

  • An active account with a service provider
  • A Novatel Wireless activated EVDO modem
    • PC Card Models - S620, V620, S720, V720
    • ExpressCard34 Models - V640, XS620, XV620, EX720, MX720, V740
    • USB Models - MCD3000, U720, USB720, MC727, U727, USB727,MC760, U760, USB760, CC760, C777
    • MiFi Model - MiFi2200
  • An Apple®: computer with the appropriate device interface (PC Card, ExpressCard34 or USB)


Setting Up Your Equipment

1. Power on your Apple®::computer.

2. Close all open files / applications because you will need to reset your computer to complete installation.

3. Download

4. Unzip the file and run the installer package - 3G_Drivers_v3.0.13.pkg.


5. Installation Steps

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  • Picture License
  • Package Agreement
Select Destination, Installation Type,... when Install completed successfully | Restart
  • install succeeded
6. Insert the modem into the computer.

Setting Up the Network Connections

In this section, you will configure the modem network connection settings.

1. Make sure the card is completely inserted.

2. Select System Preferences from the Apple (Apple menu) menu.

  • System Preferences menu
3. Click the Network button in the System Preferences window.
  • choose network
4. In the Network window, select Novatel Wireless Device and if does not exist click '+' to add.
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  • Skip to Step 5. Configure if Novatel Wireless Device shows on left.alt
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5. Now create a configuration.

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6. In the Network window, select Advanced to configure Modem to connect to network

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  • Vendor: Novatel Wireless
  • Model: CDMA
  • Click OK
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7. Apply

Opening an Internet Connection

Open Network Preferences and select Novatel Wireless device, configuration and click Connect. alt

Surfing the Internet

Once you are connected to the Internet, you can use any Internet application, such as Safari, Firefox, Mail, and iChat, to surf the Internet, check email, and connect using VPN, etc.

Disconnecting From the Internet

To disconnect from the Internet, click the Disconnect button in the Network Preferences.alt

Uninstalling the Novatel Wireless Modem Software

To remove Novatel Wireless Modem files from your machine, delete the following files (requires Administrator permissions):


Troubleshooting Information

Display WWAN icon in menu bar is not functional in Snow Leopard 10.6

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After Installation the Novatel Wireless Device is not detected

  • Ensure that the Device was not plugged into the computer during installation of drivers.
Steps to try to resolve
  • Remove device, wait a 30 seconds and replug in the device.

After installation the Novatel Wireless Device shows in Network window but will not connect.

  • Old information related to a previous installation or bad installation is still present
  • Unplug device
  • Select Novatel Wireless Device and click on the "-"near bottom left of windowalt
  • Delete Service
  • Apply
  • Close Network Window
  • Wait 30 seconds,and replug in the device. Repeat setup instructions

Unable to use multiple Novatel Wireless devices in the same computer.

When multiple technologies or carrier devices are plugged in on the same system, multiple profiles are created by the system. The profiles are not locked to a specific device. When user plugs in one of the devices in the future, it is possible that wrong Network profile gets selected and the connection fails.


  1. Open System Preferenced -> Network
  2. Select Novatel Wireless Modem and select "Delete Service" ("-").alt
  3. After Service has been deleted, click Apply
  4. Follow instructions to create new network profile