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Our commitment to sustainability extends to our supply chain partners. We expect them to conduct their operations in a socially and environmentally responsible manner. Consumers and enterprise customers are increasingly concerned with the management of environmental, social, and governance practices throughout the lifecycle of their purchased goods and services. Thus we conduct business with suppliers that demonstrate a strong commitment to our corporate citizenship principles and supply chain sustainability requirements.

Requirements and Expectations

We aim to make our suppliers an enduring source of value by identifying and proactively addressing environmental, social, and governance issues. In addition to requiring suppliers to meet our Supplier Code of Conduct, Conflict Minerals Policy, and Supply Chain Social and Environmental Responsibility principles, we have engaged key suppliers that we believe could have gaps in their sustainability performance. In order to evaluate their standing, we send an annual sustainability questionnaire, via EcoVadis, that covers issues related to the environment, fair business practices, labor practices & human rights, and sustainable procurement.

Conflict Minerals

Conflict minerals refer to the four minerals, namely tin, tantalum, tungsten and gold (3TGs), that are extracted by armed rebel groups in war-torn conflict zones and use the sales proceeds to fund the fighting in those regions. Since these minerals are essential in producing consumer electronics, it is our goal to use Democratic Republic of Congo (DRC) conflict-free minerals in our products, and to support the DRC and the neighboring countries’ responsible sourcing efforts.

We work to ensure that our suppliers don’t contribute to human rights violations in any country and we expect them to meet standards for socially and environmentally responsible operations. To that end, suppliers need to take the necessary measures to verify that every level of their own supply chain is free of conflict minerals by driving supplier accountability, 3TGs traceability, and responsible sourcing.

Click here to read our Conflict Minerals Policy.

Click here to read our Conflict Minerals Report.


We aim to be the leading global provider of intelligent wireless solutions for the Internet of Things.  We have taken steps to minimize the environmental and social impacts of our products during the manufacturing and consumption stages. We continually seek new and innovative ways to reduce those impacts across our devices’ lifecycle.

Environmental Compliance

We observe applicable laws and regulations, global environmental directives and industry initiatives, as well as customer specifications to restrict the use of hazardous and ecologically damaging materials in the manufacturing of our products and packaging.

Our products are in compliance with RoHS 2, REACH, EU PFOS Directive, Packaging and Packaging Waste Directive, EU Batteries and Accumulators Directive, WEEE, and California Proposition 65 (The Safe Drinking Water and Toxic Enforcement Act 1986), and California Code 93120‐93120.12 (Airborne Toxic Control Measure to Reduce Formaldehyde Emissions from Composite Wood Products), among other regulations and EU directives. Additionally, we comply with customers' specific environmental requirements and initiatives by eliminating halogenated flame retardants (BFRs and CFRs), polyvinyl chloride (PVC), and other non-compliant substances from their products.

We also require our suppliers to complete a Material Composition Declaration form using the IPC-1752 standard to verify that each component complies with relevant environmental regulations and directives (e.g., RoHS) and Novatel Wireless specific requirements.


UL 2853- Outline of Investigation for Sustainability for Mobile

We are proud to have been the first manufacturer to achieve ECOLOGO® Certification (based on UL 110 standard) for our MiFi® 5580 (Sprint MiFi® 500) device in 2013. Since 2013, the majority of our MIFI products have been UL 2853 certifiedUL 2853 requires a product to include sustainability factors such as use of recycled and recyclable packaging, minimal health and environmental impacts during the manufacturing process, energy efficiency of the external power supply, and end-of life management.

Click here to see our ULE 2853 certified devices.


We have collaborated with select customers to redesign certain products’ retail packaging to be more environmentally friendly. This packaging is 100% recyclable, contains up to 70% postconsumer paper, and uses soy and/or vegetable-based ink, water-based glues and bleach-free paper products.

Electronic Recycling

In effort to encourage consumers to recycle and dispose of electronic equipment in an environmentally conscious manner, Novatel Wireless offers an electronic waste take-back program. The program allows consumers to mail back Novatel Wireless electronic devices free of charge for safe and responsible recycling.

If you would like to return your old device please send an email to, include your name, shipping address, email address, phone number (optional) and device model information and we’ll send you a pre-paid shipping label.

Alternatively, you can take the device to your local recycling center.

Novatel Wireless recyclers are industry certified, which ensures that e-waste is processed to the highest standard of environmental responsibility and worker protection.

Battery recycling

For battery recycling please visit to find a recycling center nearest to you.